Shipping Policy

• Worldwide Free Shipping on Orders Under 49USD.
• Orders will be processed within 1-3 business days of ordering and shipped out the next day after the processing day. (Under normal circumstances）

Shipping Cost

You can see more of your order details and delivery information in your account at twolinda.store. Firstly, you should register an account at the website. If products were marked as "free shipping", then you will not need to pay any shipping costs. For products without "free shipping", you need to use the online system to generate a shipping fee for your order. Please put the total number of items in your shopping cart and then click the Check Out page, finally you can find shipping fees for different shipping services.

For further assistance please contact us through support@theninjabeauty.com

Change Delivery Address & Cancel Order

Please contact us as soon as you realize you need to change the delivery address or cancel the order as once it is shipped we cannot change the address. Contact Customer Service ( or email to support@theninjabeauty.com) Now!

Free Shipping over $49, under $49 should pay $7 for shipping cost

What shipping methods do you offer and what is the estimated delivery date? Where can I check the shipping status of my order?

Tracking information will begin delivering upon dispatch of your order. You will receive your tracking number via the email you place your order through. Please check your junk/spam folder in case you’re unable to find your dispatch email.

If you’d like to track your order via your local courier, please visit https://www.17track.net/en.

We are not liable for any losses incurred during any Natural disasters (inclusive of, but not limited to Floods, Fires, Tornados),  Terrorist attacks or Threats of Terrorism, Customs service strikes/ Postal Service Strikes, Civil Conflict, Riots, Invasions or Occupancy, Extreme Weather Conditions,  or Failure of telecommunication Networks.

Orders shipped to Puerto Rico, Virgin Islands, Hawaii, Guam, and Alaska cannot be delivered via express.

3. SHIPPING FEE

We charge USD 6 for shipping.

Clients need to cover the resend shipping cost if parcels returned by insufficient/wrong address and contact information.

4. DO YOU SHIP TO APO/FPO/DPO ADDRESS?

Yes. We can ship to an APO/FPO/DPO address, however transit times can take up to 25 business days. Clients may need to go to the local courier to pick up parcels for APO/FPO/DPO address orders.

5. WILL I BE CHARGED CUSTOMS AND IMPORT DUTIES?

ALL INTERNATIONAL ORDERS:

Purelums cannot control any customs or import duties applied to your package by your local customs. Any outstanding customs charges or import duties must be paid by the customer and we cannot be held responsible for these charges. Customs charges or import duties are not included in the price of your items ordered. Purelums cannot tell you what the cost will be as customs policies and charges can vary from country to country.

If you refuse to accept delivery of the items you have purchased, the couriers may return the items back to Purelums. In the event that this happens, you will be refunded for your order once it is received back to our facility, excluding the cost you paid for shipping as this aspect of your order was fulfilled.

6. COUNTRIES AND AREAS WE CURRENTLY DO NOT SHIP TO

Due to local policies, shipments to below countries have been prohibited. Unfortunately, we will have to stop our services and shipments temporarily. Once we have clearance to ship again, we will notify you immediately.

BOLIVIA, CAMEROON, CARIBBEAN, CURACAO, BAUMHOLDER, GUATEMALA, GUERNSEY, GUINEA-BISSAU, ISLE OF MAN, JERSEY, MONTENEGRO, NIUE, AMERICAN SAMOA ISLANDS, SAO TOME AND PRINCIPE, SAINT MARTIN, SOLOMON ISLANDS, SOMALIA, SOUTH SUDAN, LIBYA, SYRIA, TOKELAU, TRISTAN DA CUNHA, YEMEN ARAB REPUBLIC, SAIPAN, SAINT-PIERRE AND MIQUELON

* Please submit a ticket within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.